I’ve had a data breach – what should I do next? Questions for each role to consider? Themes for each to take a lead on. CEO
- Who should run each workstream?
- Who is going to act as spokesperson?
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- When do I need to talk to my insurer?
- Do we need to self report to a regulator or index?
- Locating the source
- Locking it down
- Preventing it from happening again
- Working with comms on what happened
- Preparing statements
- Speaking to affected clients
- Handling the media